Privacy Policy

1. Introduction

Link Stays LTD (company number 16899461), trading as LinkStays ("we", "our", "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website linkstays.co.uk and use our services.

2. Information We Collect

Personal Information

We may collect the following personal information when you:

• Make a booking enquiry: name, email address, phone number, preferred dates
• Submit a landlord enquiry: name, email, phone, property address, property details
• Subscribe to our newsletter: email address
• Contact us: any information you provide in your message

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

3. How We Use Your Information

We use the information we collect to:

• Process and respond to your booking and property enquiries
• Communicate with you about our services
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

6. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for the website to function and cannot be switched off.

8. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: info@linkstays.co.uk
• Company: Link Stays LTD (Company Number: 16899461)